We’ll treat your data like it’s our own – so you can be sure that your information is kept safely and securely.
At Fab Home Interiors, we are 100% committed to protecting the privacy and security of our customers and site visitors – we totally appreciate and respect how important internet privacy is. If you have any questions about how we protect your privacy, get in touch using email@example.com.
For all our services, the data controller (the company that’s responsible for your privacy) is Fab Home Interiors.
HOW WE USE YOUR INFORMATION
We use your information in a number of different ways – what we do with it depends on the specific type of information.
How do we use your name and contact details? (e.g. address, telephone number, email address)
How do we use your date of birth?
How do we use your payment information? (e.g. your card’s security/CVV code)
How do we use your contact history with us? (e.g. records of telephone conversations, email messages and interactions on social media)
How do we use your purchase history and saved items? (i.e. what you’ve bought in the past and what you’ve stored in your basket for another time)
How do we use information about your phone/laptop/tablet and how you use our website?
How do we use your responses to surveys, competitions and promotions?
You are under no obligation to provide us with your personal information, however, if you don’t, you may not be able to buy from our website – and you are unlikely to receive our the very best online shopping experience with us. But your decision about whether to share personal information is completely your choice – and we respect that.
At times, we also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis improving our site and developing new product and services. We also share this anonymous information with third parties.
SHARING YOUR INFORMATION
We do not, and categorically will not, sell any of your personal data to any third parties. We want to earn and maintain your trust – and believe that keeping your personal information safe is absolutely essential in order to do that.
However, we do share your data with a small number of companies that are deemed essential to allow us to provide our services to you as follows:
We may provide third parties with aggregated but anonymised information and analytics about our customers – but don’t worry, nothing we share will ever identify you.
If you’ve given us permission (e.g. by subscribing to our newsletter), we’ll keep you up to date with all of the latest Fab Home Interiors news by sending marketing messages by email.
If you decide you want to stop receiving marketing messages from us (which we hope won’t be the case!), you can do this at any time:
Once you do this, we will update your profile to ensure that you don’t receive any further marketing messages – simple!
Please note: if you do submit a request to be removed from our newsletter/marketing messages, we will endeavour to action this as soon as possible for you – however, it may take up to 7 working days. During this time, you may continue to receive promotional messages whilst we process your request.
Opting out of receiving marketing messages will not stop service communications (such as order updates or where you have expressed a specific interest in an activity at Fab Home Interiors e.g. new designers)
SEEING ADVERTS FOR FAB HOME INTERIORS ONLINE
We also engage in online advertising to keep you aware of what we’re doing and to help you see and find our products.
Like many other companies, we target our advertising so that you see our brand when you are browsing other websites and apps. We do this using a variety of digital marketing strategies and using a rang od advertising technologies like web beacons, pixels, ad tags, cookies and mobile identifiers; as well as specific services offered by some sites and social networks – such as Facebook’s Custom Audience service.
The banners and ads you see will be based on information we hold about you, or your previous use of Fab Home Interiors (for example, your Fab Home Interiors search history and the content you read on our site) or on previous banners or ads that you have clicked on.
To keep you safe, you have lots of rights relating to your personal information:
If you want to exercise your rights, have a complaint or simply have a few questions – please contact us.
CHANGES TO HOW WE PROTECT YOUR PRIVACY
We may change this page from time to time to reflect how we are processing your data.
If we make significant changes, we will make it clear on the Fab Home Interiors website and across other Fab Home Interiors services.
HOW TO CONTACT US
We always want to hear from our customers – your feedback is essential to us so that we can improve!
Please don’t hesitate to contact our Customer Services team, who will be happy to answer any questions that you may have.
You can contact our team by emailing firstname.lastname@example.org or by using the contact form on the Fab Home Interiors website. Alternatively, if you’d prefer, you can write to us at Fab Home Interiors, Unit 2 Kincraig Court, Kincraig Road, Bispham, FY2 0FY.